Please Note: ******** Much larger pieces (such as R. A. Guthrie over 30" wall art ) require
shipping by UPS as oversize , or oversize 2 for the very largest, at slightly
more cost. If you have any question on shipping costs we will be happy to
review them with you after shipping, and credit your account after receipt of
UPS invoice if there is an overcharge. We do not mark up shipping costs, merely passing them through to
you from the shipping zip code to yours. Please let us know when ordering if you would
like the charges reviewed. .
Costs:
We charge only the actual UPS charge from the shipping zip code to yours.
When will we ship?
Delivery time is 30-40 days (some
items may ship quicker, but we cannot guarantee quicker delivery). Please note that we will try to accommodate any special
shipping needs that you may have; just let us know.
After your order is placed we will send you an estimated ship date.
When it is actually shipped we will send you notification of shipment.
Can we ship anywhere?
Most items canbe shipped
Internationally.
How will we ship? Orders will normally be shipped by U P S. UPS Standard Ground, UPS Canada Standard, and UPS Worldwide Express are
currently being used.. Any shipping options will be shown when the order is
being placed. Please advise us if you require a special method and we will
attempt to accommodate you.
Insurance, Is it included? Yes all orders are insured for the invoice amount.
How is a damage claim made? If any damage occurs in shipment, merely call UPS to advise (they
may require an inspection), and contact us. We will replace damaged items
upon approval of UPS.
How is a defective
merchandise claim made? If product damage is discovered after
opening the item, it must be reported within 4 days. If not reported within 4
days there will be no credit or replacement.