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WESTERN WALL ART
by
ARTIST R. A. GUTHRIE
Telephone orders are always welcomed 281-635-6496.
TELEPHONE ORDERS ALWAYS WELCOME 281-635-6496
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1. Q) What credit cards do you
accept?
A) Visa, MasterCard, American Express and Discover Cards
2. Q) Is my credit card info secure?
A) Secured transaction processing using SSL technology
3. Q) How long will it take to
receive my order?
A) Once we receive
your order, it is our intent to ship your items as soon as possible, however most
orders will be shipped out within 30
to 40 days (some orders may ship quicker, but we cannot guarantee any quicker
delivery).
4. Q) How will my order be shipped?
A) UPS ground
5. Q) What happens if my order is
short or my product is damaged?
A) Please contact us by email within 2 days of receipt. Email is checked 7 days
a week and is the best way to exchange phone numbers and times to call. Include
as much order information as possible. The sooner we know, the better.
6. Q) What if I received my package
and the package is damaged?
A) Our products are packed carefully, using standard approved methods.
Merchandise is is in undamaged condition when shipped. If transit damage
occurs, do not refuse the shipment, since this causes unnecessary shipping
expense and delay. Instead, promptly file your claim with the carrier for loss
or damage.
7. Q) What if I decided to return my
order?
A) A twenty-five (25) percent re-stocking fee is charged for all returns not
due to damage or manufacturer's error. A Returned Goods Authorization (RGA)
must be issued by our Customer Service Department to receive credit. Refused
shipments are returned to stock and the customer is responsible for outgoing
and incoming freight expenses. Refused shipments may affect customer's
future payment options.
8. Q) What if I live outside the
Continental USA and want to purchase your products?
A) We will ship to you, but special arrangements must be made. Please contact us
at
raguthrie@western-wall-art.com.
Shipping costs will be determined on an individual basis.
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About Us Contact Us Copyright FAQ's Join Us Privacy Statement Shipping Search Links